Hi community,
I've been blocked for several hours on this and Webflow's support chat hasn't been able to resolve it. Hoping someone here has seen this before.
The problem: My CMS Collection Template page is completely unresponsive in the Designer. When I click it in the Pages panel under "CMS Collection Pages," absolutely nothing happens — no load, no error, no visual feedback. I can access individual collection items just fine, but the template itself is unreachable.
This is critical because I need to edit the template directly to add a Collection List filter — which is only accessible from the template, not from individual item pages.
What I've already tried (all failed):
Incognito window
Multiple browsers (Brave, Opera)
Cleared cache and cookies
Removed app-added custom script (Webflow MCP Bridge App) from template settings
Re-login via Google SSO
Possible cause: The Pages panel shows a green collaborator avatar with my own account initial next to the CMS Template. I suspect a ghost session was left open by a Webflow MCP connection that didn't close cleanly. The avatar persists even after closing all tabs, browsers, and terminating all MCP processes.
Has anyone experienced this and found a way to force-release a stuck session or regain access to a CMS template? Any help appreciated — this is blocking the final step of a CMS build.
Thanks