I have two active forms on this site, the subscription form in the footer and the Contact Us form on it's own page. When I test them on the published site they're working because I get the email notification and the form submission counter goes up, but when I go to my Site Settings --> Forms and look at the submissions there's nothing there, not even in the spam folders. Could this be a backend bug on Webflow's side?
I've worked my way through the troubleshooting script from the Webflow Support Agent but nothing has worked so far. Phone support is apparently only available to enterprise customers. Off the top of my head I remember doing these:
checked Editor --< Forms tab
verified I'm under the submission limit for my plan
verified all forms have unique names and the action field is blank (sending to webflow, not a third party)
verified the form ID is valid and has no hidden required fields
submit button is set to submit type
no reCAPTCHA elements are present
temporarily toggled off Bot Blocking and Spam Filtering
tested on the published live site and the success message appeared each time
confirmed there is no custom code interfering.