I have an active, serious security issue on my Webflow-hosted site. It's a patient-facing healthcare business, visitors are being shown unauthorized content, and it's affecting real people right now, so I'm trying to reach the right team quickly.
I already have a support ticket open, but I need to get in front of Webflow's Trust & Safety / security team rather than general triage.
Two quick notes without going into specifics publicly:
The problem may not be obvious from a fast external check of the site. It is real and visitor-facing. I can provide full reproduction steps privately.
I'm intentionally leaving the domain and technical details out of this public post for security reasons, and will share them privately with staff or anyone who can route this internally.
What I'm asking:
Is there a Trust & Safety / security / abuse escalation path for an active incident?
Any Webflow staff here who can DM me or point me to the right internal channel?
Has anyone gotten a fast response for an urgent, patient-facing situation, and how?
Happy to verify ownership and share everything needed privately. Time-sensitive because it's healthcare. Thank you.